Frequently asked questions

No question is ever too silly, we are here to help.

The team have broad skills and very precise talents. Assisting with specialist subjects and offering perfect advice on all manner of sectors and services.

Check out some of our frequently asked questions below, if you still have a question then contact us.

Will you be my appointed tax agent with HMRC?

Yes, registering as your agent is part of our onboarding process.

Once registered we will communicate with HMRC on your behalf

Will you remind me of tax and VAT due dates and amounts to be paid?

Yes, we send out reminders for self-assessment tax in January and July approximately 2 weeks before the due dates.

The VAT is also notified to you with the due date or the date the direct debit will be collected.

Corporation tax is notified to you on completion of the accounts. Additionally, a reminder will be sent 2 weeks before the due date.

Can you show me details of your professional indemnity policy?

Yes, you can ask to see this when visiting the office or view it on our website.

This is located at the bottom of the page next to our T’s & C’s.

Do you have any experience with payroll?

Yes, Angela and Catherine make up our payroll department and have several years experience between them.

Third party software is used which is updated with all new rules and regulations surrounding PAYE.

Constant learning is taken up ensuring we are always up to date and can advise our clients accordingly

Do you use Accounting Software and do you have any recommendations?

Our primary software packages used within JMB are Xero and Quickbooks.

Although similar in the output, there are slight differences within each package. Our clients can choose or we can recommend based on experience and operational requirements

Do you have a Tax Investigation Service in place?

Yes, we always recommend our clients take this up. It gives piece of mind should HMRC raise an enquiry into your accounts or tax return.

This can vary from a simple question to a full blown tax investigation which can cause time and stress.

Costs

85% of our clients take advantage of this service so we can keep the cost to an absolute minimum.

£35 + VAT for a sole trader and £95 + VAT for a limited company.

Will I be allocated someone to look after my account?

Yes, depending on your circumstances and business status. You will fall into one of our business units, managed by Jan or Catherine.

Do you have onsite parking for visitors?

Yes, we have a few spaces behind our offices located in London Road. The access is via Haslemere Road, as shown on our contact us page here.